As part of our efforts to upgrade the customer support experience, we are pleased to announce the launch of a new BitTorrent Help Center. Available at https://help.bittorrent.com/support/home, you now have a single location to get help across the family of BitTorrent brands and products.
Help topics are now organized into product tiles to make it easier to drill into specific products. You can find help for BitTorrent/µTorrent Classic and Web, BitTorrent/µTorrent Android, BitTorrent File System (BTFS), and Live Streaming. If you have an inquiry related to BitTorrent Token (BTT) or any of our blockchain initiatives, the BitTorrent Speed tile is where to click.
If you browse the various help topics and still need to reach out to us, you’ll notice a way to create a ticket at the bottom of each page. Or, you can just send us an email at firstname.lastname@example.org. From everyone on the BitTorrent Customer Support Team, we are working hard to expand the help articles and content in each of the product categories, so please stay tuned. We look forward to better serving you as we ramp up our customer support efforts in 2022!