If BitTorrent Neo will not open, try these steps:
1. Confirm your Mac is running a supported macOS version.
2. Restart your Mac.
3. Download and install the latest BitTorrent Neo version.
4. Check whether macOS is showing a security or permission prompt.
5. Make sure BitTorrent Neo is in the Applications folder.
If the app still will not open, submit a support ticket with your macOS version, BitTorrent Neo version, and a screenshot of the error.